RampRate Sourcing Advisors, Strategic Research

IT SOURCING REVIEWS

RampRate's IT Sourcing Reviews guide clients through evaluations of the strategic decision to outsource, exploring in-source versus out-source scenarios, and comparing their current services (either in-sourced or out-sourced) to their peers and the prevailing market rates. In addition, many clients engage RampRate when their negotiations have come to a standstill, when closing an outsourcing contract, or when they encounter ongoing governance / relationship issues.

IT Sourcing Reviews leverage RampRate's SPY Index™ and its deep knowledge of the IT marketplace, and evaluates your IT sourcing agreement options, including:

• Service levels

• Pricing
• Business / contract terms
• Governance structure
• Escalation procedures
• Termination language
• Resource allocation

The IT Sourcing Review provides you with:

• A written analysis of your current IT services relationship
• Industry averages vs. your current costs
• Industry standards vs. your current SLA and business terms
• Suggestions for mending troubled IT service agreements

The IT Sourcing Review enables you to:

• Benchmark your current service provider against the market
• Create an outsourcing roadmap
• Create a validated insource vs. outsource analysis
• Create an actionable IT Outsourcing roadmap

Market Differentiation

RampRate is able to provide granular, tactical data to support its recommendations. Although most customers come into the service leaning towards outsourcing, we are not shy about recommending an in-sourced option when our data says it is a better fit.

Leveraging the SPY Index™

The SPY Index™ provides the granular data that brings the outsource analysis to a greater level than the traditional advisory role; "what-if" scenarios are constructed with real-time market-based pricing, SLAs, and customer experience - both successes and failures.

Take a look at our guide to determining the right time to outsource.

If you have already made the strategic decision to outsource, RampRate's IT Outsourcing Services will be able to provide you with the empirical data and sourcing expertise to guide you through this process.

Please contact us so we can illustrate how we can help you navigate through the strategic processes as you are considering outsourcing as an alternative to what you are currently doing.