Managed Services

Managed Services Outsourcing
Benchmarking, Sourcing & Procurement
Managed services and cloud utility are the most complex disciplines in the IT sourcing landscape. Key challenges for transforming your business using best-in-class outsourced infrastructure include:

Complex in-source vs. outsource decisions:
Variety of approaches:
Dozens of pricing models:
Long path to support of critical processes

24% in savings for buyers of remote and local managed services of application management and full-service hosting.

As a result of using our proprietary SPY Index™ for real-world supplier data, RampRate’s managed services pricing benchmark successes include advice on in-house shared services, onshore, offshore, and hybrid managed services pricing models.:

Identified up to 51% cost reduction by moving from a shared services architecture to an outsourced cloud model, while shoring up the current in-house services with a stronger SLA

Removed more than 90% of hourly billed project charges and established clear delineation for in-scope vs. out-of-scope services, reducing ongoing costs by more 35%, increasing performance

Oversaw a successful major restructuring of an e-commerce website with a move to a fully outsourced cloud model charged on a per-transaction basis, resulting in increased uptime and decreased support costs

Extending Cloud

The right tools to make the right decisions Part 1

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Cloud computing isn’t emerging, futuristic, or innovative. It’s just a building block in the CIO’s infrastructure arsenal. One piece of evidence: it’s missing from Gartner’s latest Hype Cycle for Emerging Technologies. That doesn’t mean that all cloud technologies are commoditized ...
Existing Cloud

The right tools to make the right decisions Part 2

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Are You Going to Be All Talk or All Action? ..Getting the Most out of Your Existing Cloud But supposing you’re one of the many that has made the leap and deployed some apps in the cloud. How will your organization continue to extract efficiencies for the long haul? It’s not just an arbitrage of …