Shopzilla, Inc., is a leading source for connecting buyers and sellers online. Reaching
a global audience of over 40 million shoppers each month through both its destination
Web sites and affiliate network, Shopzilla connects shoppers with over 100 million
products from tens of thousands of retailers a month. Shopzilla, Inc., manages a premier
portfolio of online shopping brands in the US and Europe, consisting of Bizrate, Beso,
Shopzilla, Retrevo, TaDa, PrixMoinsCher, and SparDeinGeld, as well as a series of B2B
businesses including Bizrate Insights, Shopzilla Publisher Program, and a display and
audience targeting division, Aisle A. Headquartered in Los Angeles, CA, the company
operates sites and business services in the United States, the United Kingdom, France,
and Germany. Shopzilla, Inc., is owned by Symphony Technology Group (STG).
With a portfolio of shopping Web sites offering a robust price comparison
service, Shopzilla sites had attracted over 19 million unique visitors in the US
alone by 2009.
Continued growth coupled with a mission to enable shoppers to find, compare, and
buy anything, sold by virtually anyone, anywhere—combined with continued growth
in the US and Europe—meant that data colocation would be critical to success.
Shopzilla had multiple service complaints and contractual issues with its
colocation provider in the US, and was concerned that its SLAs and contract
terms were inadequate.
At the same time, Shopzilla needed to identify optimal colo sites in the EU.
Shopzilla turned to RamRate for help and realized optimization in areas it never
In just 9 weeks, achieved 7-figure savings in mid-contract renegotiation with
incumbent colo supplier—equivalent to 28% savings over the previous contract.
Negotiated and realized strong protections in new contract against the kinds of
service level problems experienced in the past.
Consolidated multiple service orders into one coterminous contract.
Obtained multiple offers for data center and bandwidth in London during time of
scarcity due to Olympics and financial crisis.
Helped Shopzilla determine that colo in the EU was not necessary, thus saving
nearly $2 million in unnecessary colo expense.
The subsequent savings, SLA/business term improvements, and intangible advantages
achieved were all derived from a common source— RampRate's data-driven sourcing
process. This process bypasses the high-cost direct sales organization and
procures IT services at wholesale rates while using industry cost benchmarks and
best practices to ensure maximum client advantage. Through proprietary tools and
internal expertise, RampRate achieved results for Shopzilla in just 9 weeks.
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