RampRate Clients Success Stories

Situation

• With a portfolio of shopping Web sites offering a robust price comparison service, Shopzilla sites had attracted over 19 million unique visitors in the US alone by 2009.

• Continued growth coupled with a mission to enable shoppers to find, compare, and buy anything, sold by virtually anyone, anywhere—combined with continued growth in the US and Europe—meant that data colocation would be critical to success.

• Shopzilla had multiple service complaints and contractual issues with its colocation provider in the US, and was concerned that its SLAs and contract terms were inadequate.

• At the same time, Shopzilla needed to identify optimal colo sites in the EU.

• Shopzilla turned to RamRate for help and realized optimization in areas it never thought possible.

Action

• In just 9 weeks, achieved 7-figure savings in mid-contract renegotiation with incumbent colo supplier—equivalent to 28% savings over the previous contract.

 

• Negotiated and realized strong protections in new contract against the kinds of service level problems experienced in the past.

• Consolidated multiple service orders into one coterminous contract.

• Obtained multiple offers for data center and bandwidth in London during time of scarcity due to Olympics and financial crisis.

• Helped Shopzilla determine that colo in the EU was not necessary, thus saving nearly $2 million in unnecessary colo expense.

Download Shopzilla Client Success Story