Effective Date: September 2014.

We collect certain information through our website, located at www.ramprate.com (our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of “personal information” or “PII” that identifies you as a specific individual or that could be used to contact or locate you (like your email or street address), and “non-personal information” that doesn’t (aggregated, anonymized, or otherwise de-identified information that doesn’t individually identify you, like aggregated statistics).

This Privacy Policy applies only to our Website and to information collected through our Website and not to information collected offline. It does not apply to any third party site or service linked to our Website or recommended or referred by our Website or by our services or staff. And it does not apply to any other website or online service operated by our company, or to any of our offline activities.

What information do we collect and how do we collect it?

We collect personal and non-personal information when you choose to provide it directly or give it to us in any manner (such as completing a registration form, survey, placing an order, participating in contests and similar promotions, requesting products or services from us, using interactive features like forums, responding to a communication such as e-mail or marketing communication, or participating in another site feature), when we record it automatically (including log files, cookies and other tracking technologies, analytics providers and interest-based advertising), and when we receive it from third parties (like social media companies, marketing partners, or public databases).

Such information may include your contact information (name, email address, mailing address, phone number, and similar info), authentication information (usernames, passwords, and similar info), payment-related information to process order and purchases you make (billing address, details about your selected method of payment such as credit card information, and similar info), demographic and preference information, and usage information (including, information from cookies and other tracking technologies, log files stored on the web server like IP address, browser type, referring page, time of visit, unique device ID, processing capabilities, ISP, information from third-party website analytics and interest-based advertising, and similar information).
You don’t have to share personal information when we ask you for it, but if you decline, you might not be able to access certain site features, programs or services. Also, anything posted in a chat or forum is treated as public information.

How do we use your information?

We use and share personal information with your consent and as needed for the following: We use the information we collect directly from you, collect automatically, or collect from a third party to:

  • Monitor, analyze, protect, improve, and maintain our Website;
  • Operate and expand our business;
  • Provide and improve products and services;
  • To respond to inquiries, fulfill requests, send account-related announcements or promotional communications, and otherwise communicate with you;
  • To enhance your browsing experience;
  • To monitor, analyze, protect, and improve our operations (like aggregate traffic and usage patterns);
  • To control the display of ads, including providing you with targeted offers;
  • To support our marketing efforts and gauge the effectiveness of our communications, advertising and marketing campaigns (like letting us know if you’ve clicked on our ads or opened our emails);
  • To better personalize you visit and store your preferences and settings;
  • To complete or process your transactions;
  • To diagnose technical issues like server problems;
  • To conduct research (including by collaborating with third parties);
  • To administer a contest, promotion, survey, newsletter, promotional e-mail, program, service or other site feature; and
  • To otherwise manage our relationship with you.

How does our e-mail list and newsletter work?

Visitors who register or participate in site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails to inform you of news of our services or offers by us or our affiliates. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

Do we use “cookies”?

Yes. Cookies are small digital signature files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information (including preferences when interacting with our Website and to track your return visits to our Website).

We may use cookies, web beacons, and other tracking technologies to automatically collect, store, and read information on your devise to help us understand you preferences based on previous or current site activity, which enables us to provide you with improved services, and to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often, and aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include PII. We do not currently respond to browser DNT signals.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, lease, trade, or otherwise transfer to outside parties PII unless we provide you with advance notice, except as described below. The term “outside parties” does not include our business. It also does not include website hosting partners, vendors, service providers and other parties who assist us in operating our website, processing purchases or payments and similar financial services (like fraud prevention), conducting our business, better understanding our site visitors, or servicing you. We’re unable to guarantee that third parties (including, without limitation, analytics providers and ad networks) adhere to the terms contained in this Privacy Policy.

We may disclose PII to our affiliates and subsidiaries, and in the event of any reorganization, merger, sale, joint venture, assignment, transfer, bankruptcy or similar proceedings, or other disposition of all or any portion of our business or assets.

We may disclose PII to attorneys, collection agencies, or law enforcement authorities to address potential AUP violations, other contract violations, or illegal behavior. We also may use, disclose, and preserve PII as we determine in our sole discretion is necessary or appropriate to enforce our site policies, comply with applicable law or respond to legal process (including from law enforcement, court order or other public or government authorities), prevent imminent harm to persons or property, and protect ours or others’ rights, property, safety or operations (like enforcing our contracts and terms and pursuing available remedies or limiting the damages we may sustain).

We reserve the right to process non-personal information for any lawful business purposes not otherwise prohibited by this Privacy Policy.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your PII. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Unfortunately, even with these measures, we cannot guarantee the security of PII. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

How can you opt-out, remove or modify information you have provided to us?

You can access and change any PII we store through your “My Account” page. If you have subscribed to one of our services, you may unsubscribe by following the instructions that are included in the email sent to you or any of our promotional e-mails. To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links in an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Amendment of this Privacy Policy

We may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the date it’s posted, which will be listed at the top of the page as the new Effective Date.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy.
Please send us any and all feedback pertaining to privacy, or any other issue.

Your Consent

By using our Website, you consent to this Privacy Policy.

Talk to Us

Michael Montalto, Accenture
“I have had the pleasure of working with the crew at RampRate several times over the last several years. Each time they have saved significant time in negotiating and closing contracts for data center space and managed services, which provided at least 20% savings over what we could have done alone. The RampRate team are extremely knowledgeable in this space and always bring innovation and out-of-the-box thinking to the table.”