To our friends at the TBM conference: This question may sound nuts. When it comes to using software to manage costs, is IT the enterprise’s least equipped department? While I’m paraphrasing, this is indeed the point of view of a white paper by the leading technology business management (TBM) solutions provider, Apptio. In a white paper … Continued
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You’ve armed yourself with the latest IT “power tools” – ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction. Better business user satisfaction, better cost transparency. All good. So what’s the next act? How can you harness these great tools to ring the cash register in 2016 and accelerate funding of your innovation agenda? … Continued
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