You’ve armed yourself with the latest IT “power tools” – ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction. Better business user satisfaction, better cost transparency.
So what’s the next act?
How can you harness these great tools to ring the cash register in 2016 and accelerate funding of your innovation agenda? After all, if you can demonstrably contribute to the growth and competitiveness of your business, you’ll be in the catbird seat.
I want to let you in on a well-kept secret
IT budget optimization:
Did you know that armed with one additional toolset you can hit the IT budget optimization trifecta in 2016?
I call it SPY INDEX, which is a way of saying, “your IT infrastructure optimized, aligned to business needs, with just-in-time sourcing decisions backed by big data.” SPY INDEX complements your ITSM and ITBM power tools. Here’s how and it’s brain-dead simple:
1. ITSM providers you with your service inventory.
2. ITBM gives you in-depth transparency and reporting regarding usage and costs of your IT services.
3. SPY INDEX provides the analytic perspective correlating contractual commitment against operational usage and surplus capacity for your IT services, so when optimizing you know where to negotiate, with whom, what to insist on, and what your bottom line can and should be. And you’ve got the business case to back it up—with your suppliers and your CFO.
Yes, it is as easy as 1-2-3. Want to know more?
By combining ITSM, ITBM, and SPY INDEX you can translate allocated vs. unallocated capacity by workload into direct dollars to support IT budget optimization.
SPY INDEX toolsets have the capability to identify, map and source key workload requirements against cost and minimal viable QoS needs related to your supplier pool—and to in turn feed ITBM budget optimization inputs.
ITBM can then give you a show-back / charge-back statement, or “bill of IT” related to the workload against normal and peak operating conditions, e.g., enabling you to dynamically and competitively price shared services.
Caveat: I am a veteran of IT service, cost, shared service design and operations. I also work for RampRate, where I design and market SPY INDEX tools to help our clients optimize the heck out of their IT infrastructures. Am I biased? Does that matter? You decide.