You’ve armed yourself with the latest IT “power tools” – ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction. Better business user satisfaction, better cost transparency. All good. So what’s the next act? How can you harness these great tools to ring the cash register in 2016 and accelerate funding of your innovation agenda? … Continued
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