Smart Cloud

A Familiar Tale I recently heard a familiar tale from the CIO of a Fortune company: “We don’t have a repeatable or accurate cost allocation model that can be used to reflect the true cost of compute services consumption back to our lines of business.  Quantifying a workload’s owner / size / scope and forecasting … Continued

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Migration to the Cloud

There is often a great deal of friction in the process of enterprise cloud adoption. For example, business decision-makers often suffer from confusion over key questions about the true cost, risk, and the total economic impact of moving their core applications to the cloud. Assessing and selecting the right cloud migration path, transition approach, operating … Continued

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Technology Business Management

To our friends at the TBM conference: This question may sound nuts. When it comes to using software to manage costs, is IT the enterprise’s least equipped department? While I’m paraphrasing, this is indeed the point of view of a white paper by the leading technology business management (TBM) solutions provider, Apptio. In a white paper … Continued

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IT budget optimization

You’ve armed yourself with the latest IT “power tools” –  ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction.  Better business user satisfaction, better cost transparency. All good. So what’s the next act? How can you harness these great tools to ring the cash register in 2016 and accelerate funding of your innovation agenda?  … Continued

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IT Purchase

It isn’t news to say that purchasing outsourced IT services can be complex. Oftentimes, enterprises can get tied up in knots while trying to create context and understanding around the many different approaches, platforms and suppliers that are available to them. However, it’s also important to realize that much of that complexity is birthed within … Continued

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Infrastructure Sourcing

CIOs constantly wrestle with five common infrastructure sourcing problems and finding the solutions is no easy task. IT Infrastructure Sourcing. This is complex stuff. It’s difficult to find and decipher the most meaningful data and transform it into useful data. In a mission to assemble real-world transaction data, we’ve created a proprietary data repository that … Continued

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Digital Service Efficiency

Though it’s well understood you can’t manage what you don’t measure, the vast majority of enterprises don’t track the energy efficiency of their IT operations. Firms spend tens of millions of dollars on data centers and energy usage, but seldom explore meaningful ways to manage this energy spend. It gets shrugged off as “the cost … Continued

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Managing IT Infrastructure

In the IT department of a large enterprise, change is a constant. Across the entire infrastructure spectrum, constant changes in hosting, networks, telecom, content delivery and support services give your enterprise an opportunity to seize competitive advantages. However, keeping pace can be arduous. You can’t be trapped in no-bid, 10-year, full-IT outsource contracts with evergreen … Continued

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