A little over a month ago, on a hot and sunny day at a coffee shop in Santa Monica, I bumped into Tony Greenberg, CEO of RampRate Sourcing Advisors, as I was waiting for my double espresso. I’ve known Tony from years ago, when I was running marketing for one of the world’s first Managed … Continued
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Rigged Managed Services RFPs Harm Suppliers and Buyers Alike As a seller of IT managed services, you may spend hundreds of hours on a quote only to find that you really had no chance because the game was rigged. It can be obvious and heavy handed: The RFP ignores your strengths, but itemizes your competitor’s advantages; You’re … Continued
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Last week Google formally launched its Page Speed Service, the latest in a long line of Content Delivery Network (CDN) services from dozens of suppliers from big and small to hit the market over the last 15 years. In the case of Google though, I see a few novel changes that could not only materially … Continued
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(Prove me wrong or shut the heck up.) As pondered by Tony Greenberg and Alex Veytsel 1. Everything that’s old will be new again. Last year brought us the return of 3D from the 1950s, cloud (a.k.a. the new and improved mainframe), thin client (the dumb terminals for said mainframe), and iPad, the new and … Continued
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2011 was a very busy year for us at RampRate. I’ve spent nearly 20 years, on many sides, of the technology business and I enjoy reflecting across large swaths of time to see if there are patterns, lessons, and advice, so let’s see what we get from 2011. Cloud Computing Won’t Whisk Us Away to … Continued
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Who’s in the buggy whip business in technology these days? By that, I mean, what companies are about to become obsolete thanks to major shifts in media delivery and consumption caused by the rise, the serious rise, of streaming? More than a dozen years after the launch of the Streaming Media conference, which is now … Continued
Read more Craig Labovitz, at Arbor Networks, a company that makes packet inspection gear, released a great article about how much traffic Google serves. It has a few key points that the content delivery, content, and telco companies should note: Google is deploying cache servers in ISPs Google generates upwards of 5% of all internet traffic Upwards … Continued
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Today’s devious device is a playbook page that’s intentionally left blank. Omitting meaningful measurement from IT service Level Agreements (SLAs) or leaving them to the discretion of the supplier can effectively nullify their effect along with service credits of 2%-5% of your monthly bill for a single violation up to 50% or more for serious … Continued
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