Google Wrecks the CDN Market

CDN

Last week Google formally launched its Page Speed Service, the latest in a long line of Content Delivery Network (CDN) services from dozens of suppliers from big and small to hit the market over the last 15 years. In the case of Google though, I see a few novel changes that could not only materially … Continued

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Devious Device – SLA Measurement

SLA Measurement

Today’s devious device is a playbook page that’s intentionally left blank. Omitting meaningful measurement from IT service Level Agreements (SLAs) or leaving them to the discretion of the supplier can effectively nullify their effect along with service credits of 2%-5% of your monthly bill for a single violation up to 50% or more for serious … Continued

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