IT budget optimization

You’ve armed yourself with the latest IT “power tools” –  ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction.  Better business user satisfaction, better cost transparency. All good. So what’s the next act? How can you harness these great tools to ring the cash register in 2016 and accelerate funding of your innovation agenda?  … Continued

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IT Purchase

It isn’t news to say that purchasing outsourced IT services can be complex. Oftentimes, enterprises can get tied up in knots while trying to create context and understanding around the many different approaches, platforms and suppliers that are available to them. However, it’s also important to realize that much of that complexity is birthed within … Continued

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Infrastructure Sourcing

CIOs constantly wrestle with five common infrastructure sourcing problems and finding the solutions is no easy task. IT Infrastructure Sourcing. This is complex stuff. It’s difficult to find and decipher the most meaningful data and transform it into useful data. In a mission to assemble real-world transaction data, we’ve created a proprietary data repository that … Continued

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Digital Service Efficiency

Though it’s well understood you can’t manage what you don’t measure, the vast majority of enterprises don’t track the energy efficiency of their IT operations. Firms spend tens of millions of dollars on data centers and energy usage, but seldom explore meaningful ways to manage this energy spend. It gets shrugged off as “the cost … Continued

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Managing IT Infrastructure

In the IT department of a large enterprise, change is a constant. Across the entire infrastructure spectrum, constant changes in hosting, networks, telecom, content delivery and support services give your enterprise an opportunity to seize competitive advantages. However, keeping pace can be arduous. You can’t be trapped in no-bid, 10-year, full-IT outsource contracts with evergreen … Continued

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Typically, the IT services buyer forecasts usage utilizing a number of factors at his/her disposal: Prior contracted capacity—that is, what was signed up for in the past. Forecasted business objectives, along with the inherited success criteria for objective completion, that will dictate IT demand—what will IT infrastructure needs look like over the upcoming quarters relative … Continued

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