An ITBM Primer According to ITBM leader Apptio: “Modern IT leaders use facts to collaborate on the tradeoffs needed to maximize business value. Cost-only conversations become a thing of the past.” Modern IT leaders: Manage CapEx/OpEx, Fixed/Variable, CtB/RtB, Direct/Indirect Manage cost and variance for Plan/Build and Run activities Manage IT internally with these metrics on … Continued
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Re-posted from the Year 2000 “Money is the opposite of the weather. Nobody talks about it, but everybody does something about it.” – Rebecca Johnson IT services In 1996, I recognized a problem in the way IT services were bought and sold. The sales process wasn’t set up to solve a customer’s problems. Instead, it … Continued
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RampRate Article from the New York Times Posted MAY 13, 2013 – Read the full article Here The trophy high-rises on Madison, Park and Fifth Avenues in Manhattan have long commanded the top prices in the country for commercial real estate, with yearly leases approaching $150 a square foot. So it is quite a Gotham-size comedown … Continued
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It’s Time For A New Wave Of Investing “You’re walking around blind without a cane, pal. A fool and his money are lucky enough to get together in the first place.” – Gordon Gekko in “Wall Street” By Tony Greenberg, CEO RampRate Sourcing Advisors / DeepStrat A week before Groupon’s initial public offering, Henry Blodget … Continued
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Everyone loves a format war. These things happen once every five years or ten years. The last one that happened was about ten years ago during the Real Media vs. Windows Media wars for domination of Internet video streaming. Many of us are old enough to remember the battle between Sony’s Betmax and JVC’s VHS … Continued
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Craig Labovitz, at Arbor Networks, a company that makes packet inspection gear, released a great article about how much traffic Google serves. It has a few key points that the content delivery, content, and telco companies should note: Google is deploying cache servers in ISPs Google generates upwards of 5% of all internet traffic Upwards … Continued
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Force Majeure (less secularly known as “Act of God”) clauses are standard contract language and should be included in your data center checklist. Having your data center wiped out by a meteor strike means you’re not getting service credits and there’s not much you can do about it (there are concessions that can soothe that pain, … Continued
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Today’s devious device is a playbook page that’s intentionally left blank. Omitting meaningful measurement from IT service Level Agreements (SLAs) or leaving them to the discretion of the supplier can effectively nullify their effect along with service credits of 2%-5% of your monthly bill for a single violation up to 50% or more for serious … Continued
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