Infrastructure Optimization

An ITBM Primer According to ITBM leader Apptio: “Modern IT leaders use facts to collaborate on the tradeoffs needed to maximize business value. Cost-only conversations become a thing of the past.” Modern IT leaders: Manage CapEx/OpEx, Fixed/Variable, CtB/RtB, Direct/Indirect Manage cost and variance for Plan/Build and Run activities Manage IT internally with these metrics on … Continued

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IT Services Markets Crumble

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Driving in Detroit’s Rut, is the Media Business Next? By Tony Greenberg /Alex Veytsel Media firms have been my clients for years. Most IT firms complain that media firms prey on IT services firms by offering to “reference them” for larger enterprise deals. WRONG. Media firms, much like adult entertainment firms, are the spaghetti slingers … Continued

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Force Majeure (less secularly known as “Act of God”) clauses are standard contract language and should be included in your data center checklist. Having your data center wiped out by a meteor strike means you’re not getting service credits and there’s not much you can do about it (there are concessions that can soothe that pain, … Continued

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