Practical insights on IT infrastructure, sourcing, cloud, and emerging technology.
To our friends at the TBM conference: This question may sound nuts. When it comes to using software to manage costs, is IT the enterprise’s least equipped department? While I’m paraphrasing, this is indeed the point of view of a white paper by the leading technology business management (TBM) solutions provider, Apptio. In… Read More »Technology Business Management: The CIO’s New Survival Imperative
October 28, 2014
IT services Re-posted from the Year 2000 “Money is the opposite of the weather. Nobody talks about it, but everybody does something about it.” – Rebecca Johnson In 1996, I recognized a problem in the way IT services were bought and sold. The sales process wasn’t set up to solve a customer’s problems. Instead, it… Read More »Making IT Fit Like a Good Shoe, or, 10 Years Later, and RampRate Has a Long Way to Go!
October 25, 2014
IT budget optimization You’ve armed yourself with the latest IT “power tools” – ITSM, e.g., ServiceNow, ITBM, e.g., Apptio – and are starting to get real traction. Better business user satisfaction, better cost transparency. All good. So what’s the next act? How can you harness these great tools to ring the cash register in 2016 and accelerate funding of… Read More »Attention CIOs: A 2016 Budget Upside Surprise Awaits You
October 3, 2014
IT Purchase It isn’t news to say that purchasing outsourced IT services can be complex. Oftentimes, enterprises can get tied up in knots while trying to create context and understanding around the many different approaches, platforms and suppliers that are available to them. However, it’s also important to realize that much of that complexity is… Read More »IT Purchase Decisions: Know Your Internal Buying Center
September 29, 2014
![What's Wrong with IT Infrastructure Sourcing [Infographic]?](/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Fxdo1fb5d%2Fproduction%2F9667f59bb329dae595a22ab76ee68a3d5d90443e-620x300.png%3Frect%3D46%2C0%2C529%2C300%26w%3D600%26h%3D340&w=1200&q=75)
CIOs constantly wrestle with five common infrastructure sourcing problems and finding the solutions is no easy task. IT Infrastructure Sourcing. This is complex stuff. It’s difficult to find and decipher the most meaningful data and transform it into useful data. In a mission to assemble real-world transaction data, we’ve created a proprietary data repository that… Read More »What’s Wrong with IT Infrastructure Sourcing [Infographic]?
September 29, 2014
Migrating Applications to the Cloud You want to migrate legacy applications to the cloud, right? To meet the needs of your enterprise, it’s become an imperative. It might sound simple, but you’ve discovered it’s not. Let’s take a look at the keys you need to consider before you pull the trigger. If only application migration… Read More »The Keys to Making Smart Decisions About Migrating Applications to the Cloud
September 29, 2014
Digital Service Efficiency Though it’s well understood you can’t manage what you don’t measure, the vast majority of enterprises don’t track the energy efficiency of their IT operations. Firms spend tens of millions of dollars on data centers and energy usage, but seldom explore meaningful ways to manage this energy spend. It gets shrugged off… Read More »eBay Measures Energy Consumption with Digital Service Efficiency
September 7, 2014
Managing IT Infrastructure in the IT department of a large enterprise, change is a constant. Across the entire infrastructure spectrum, constant changes in hosting, networks, telecom, content delivery and support services give your enterprise an opportunity to seize competitive advantages. However, keeping pace can be arduous. You can’t be trapped in no-bid, 10-year, full-IT outsource… Read More »7 Points of Friction in Managing IT Infrastructure Change
September 6, 2014
IT Capacity Typically, the IT services buyer forecasts usage utilizing a number of factors at his/her disposal: Prior contracted capacity—that is, what was signed up for in the past. Forecasted business objectives, along with the inherited success criteria for objective completion, that will dictate IT demand—what will IT infrastructure needs look like over the upcoming… Read More »Infrastructure Optimization: What You Need to Know About Wasteful IT
June 8, 2014