Benchmarking, Sourcing & Procurement

Managed services and cloud utility are the most complex disciplines in the IT sourcing landscape.

Key challenges for transforming your business using best-in-class outsourced infrastructure include:

– Complex in-source vs. outsource decisions:
– Variety of approaches:
– Dozens of pricing models:
– The long path to support critical processes

24% in savings for buyers of remote and local managed services of application management and full-service hosting.

As a result of using our proprietary SPY Index™ for real-world supplier data, RampRate’s managed services pricing benchmark successes include advice on in-house shared services, onshore, offshore, and hybrid managed services pricing models.:

– Identified up to 51% cost reduction by moving from a shared services architecture to an outsourced cloud model, while shoring up the current in-house services with a stronger SLA

– Removed more than 90% of hourly billed project charges and established clear delineation for in-scope vs. out-of-scope services, reducing ongoing costs by more 35%, increasing performance

– Oversaw a successful major restructuring of an e-commerce website with a move to a fully outsourced cloud model charged on a per-transaction basis, resulting in increased uptime and decreased support costs

– Provided full cost certainty for advanced remote DBA services, while enabling the client to reduce its budget by 30%

Contact Us

BLOG

Extending Cloud

The right tools to make the right decisions Part 1

Cloud computing isn’t emerging, futuristic, or innovative. It’s just a building block in the CIO’s infrastructure arsenal. One piece of evidence: it’s missing from Gartner’s latest Hype Cycle for Emerging Technologies. That doesn’t mean that…

FEATURED WORK

Blizzard Success Story

Blizzard Success Story

Best known for blockbuster hits including World of Warcraft® and the Warcraft®, StarCraft®, and Diablo® franchises, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard (NASDAQ: ATVI), is a premier developer...
RampRate Use Case – Telecommunications

Telecommunications

A global telecom provider hired RampRate to review several struggling and service lines, identify optimal customer targets and suggest changes to its pricing, positioning, and contract terms. This was for colocation, circuits, cloud and cdn…
RampRate Use Case – Private Equity

Private Equity

A mid-sized private equity firm—$18b in aggregate revenue—was seeking to improve synergies in its investment portfolio. It had previously negotiated group telecom purchases with two large carriers, but was not able to do so in…
Manufacturing

Manufacturing

A discrete manufacturing firm hired RampRate to optimize its IT support provider that supplies managed hosting of its mainframe, midrange, & Windows / Linux servers, and end user desktop support / helpdesk.